•   > Company/We/Our/Us: Refers to IYANS ELECTRIC.

•   > Customer/You: Refers to the individual or entity purchasing or using our e-rickshaw.

•   > Vehicle: Any electric rickshaw or accessory sold or leased by the Company.

•   > Service: Includes maintenance, warranty, and any other services offered by the Company.

• All vehicle prices are inclusive/exclusive of applicable taxes.

• Full payment or agreed installments must be completed before delivery.

• Payments may be made via bank transfer, financing, or other authorized methods.

• The Company reserves the right to refuse sale or delivery until payment is confirmed.

• Delivery timelines are estimated and may vary due to unforeseen circumstances.

• Ownership transfers to the customer only after full payment and registration formalities are completed.

• The Company is not liable for delays due to third-party authorities or transport issues.

• Vehicles come with a limited warranty covering manufacturing defects (12 months or 20,000 km, whichever is earlier).

• Warranty does not cover damages caused by misuse, accidents, unauthorized modifications, or natural disasters.

• Claims must be submitted at authorized service centers with proof of purchase.

• Customers must operate the vehicle according to manufacturer instructions.

• Vehicle must comply with local road and safety regulations.

• Any modification to the vehicle without authorization voids the warranty and may result in legal action.

• Regular maintenance is recommended as per the service schedule provided.

• Only authorized service centers should perform repairs to maintain warranty validity.

• The Company is not liable for damages arising from improper maintenance.

• The Company shall not be liable for indirect, incidental, or consequential damages arising from vehicle use.

• Liability is limited to the purchase price of the vehicle or replacement of defective parts under warranty.

• Returns are accepted only for manufacturing defects reported within a specified period (e.g., 7 days).

• Refunds or replacements will be subject to inspection and approval by the Company.

• The Company may collect personal information for vehicle registration, service, and communication purposes.

• Customer data will be handled according to applicable privacy laws.

• All logos, designs, and content provided by the Company are protected under intellectual property laws.

• Unauthorized use is strictly prohibited.

• These Terms and Conditions are governed by the laws of [India/Uttar Pradesh].

• Any disputes arising shall be resolved in the jurisdiction of [Lucknow/Uttar Pradesh].

• The Company reserves the right to amend these T&C at any time without prior notice.

• Customers are encouraged to review the T&C periodically.

For queries, complaints, or service requests, contact:

• Email: info@iyansindustries.com
• Phone: (+91) 9120063344, (+91) 8353937842
• Address: 1484, Behsa, Transport Nagar, Lucknow, (U.P.) - 226008